Terms of service
OVERVIEW
Welcome to Keets! The terms “we”, “us” and “our” refer to Keets. Keets operates this shop and this website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Keets is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with all policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.
Please read these Terms and Conditions carefully, as they contain important information about your legal rights and cover areas such as disclaimers of warranties and limitations of liability.
By visiting, using, or interacting with our Services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing products and services, you may be asked to provide certain information such as your email address and billing, payment, and shipping details. You represent that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities under your account. You may not transfer, sell, assign, or license your account to any third party.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services accurately in our online stores. However, colors or product appearance may vary depending on your device type and settings.
We do not guarantee that the appearance or quality of products or services will meet your expectations or match representations shown online.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you make an offer to purchase. Keets reserves the right to accept or reject your order at its sole discretion. Your order is only accepted once Keets confirms acceptance. Payment must be received and processed before acceptance.
Please review your order carefully before submitting, as cancellation may not be possible after acceptance. If we change or cancel an order, we will attempt to notify you using the contact details provided.
Returns or exchanges are governed solely by our refund policy.
You represent that purchases are for personal or household use and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price charged is the one in effect at the time of the order and will be shown in your confirmation email. Prices do not include taxes, shipping, handling, customs duties, or import fees unless stated otherwise.
Prices in our online store may differ from those in physical or third-party stores. Promotions may have separate terms that prevail in case of conflict.
You agree to provide current, complete, and accurate purchase and account information and to update it promptly.
You represent that your payment information is valid, that you are authorized to use it, and that all charges will be honored and paid, including shipping and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. Delivery times are estimates only. We are not responsible for delays caused by carriers, customs, or events beyond our control.
Ownership and risk pass to you once goods are handed to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content within the Services—including trademarks, text, images, graphics, videos, and design—is owned by Keets or its licensors and protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, or exploit any content without prior written consent.
Nothing in these Terms grants you rights to any intellectual property. Unauthorized use may violate applicable laws.
Keets and Shopify names, logos, and branding are trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools without monitoring or control. These are provided “as is” without warranties or endorsements.
Use of such tools is at your own risk.
Future features or tools will also be subject to these Terms.
SECTION 8 – EXTERNAL LINKS
Services may include links to third-party websites. We are not responsible for their content or accuracy. Accessing them is at your own risk.
We are not liable for damages resulting from use of third-party websites or services.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Keets is powered by Shopify, but all transactions occur directly between you and Keets. Shopify is not responsible for any issues arising from your purchases.
You agree to release Shopify from all claims related to transactions with Keets.
SECTION 10 – PRIVACY POLICY
Personal data is governed by our Privacy Policy and may also be subject to Shopify’s Privacy Policy.
By using the Services, you acknowledge that Shopify processes your data to provide and improve the Services. Data may be transferred internationally.
SECTION 11 – FEEDBACK
Any feedback you submit grants us a perpetual, worldwide, royalty-free license to use it for any purpose, including commercial use.
You represent that you have the rights to submit such feedback and that it complies with these Terms.
We are not obligated to keep feedback confidential, compensate you, or respond.
SECTION 12 – ERRORS AND OMISSIONS
Information may contain errors or inaccuracies. We reserve the right to correct them or cancel orders at any time without notice.
SECTION 13 – PROHIBITED USES
You may not use the Services unlawfully or harmfully, including violating laws, infringing rights, spreading malware, spamming, impersonating others, or interfering with the Services.
We may terminate accounts for violations.
SECTION 14 – AGENTS
This section governs the use of automated agents. Agents must identify themselves, comply with requirements, and not bypass safeguards or restrictions.
SECTION 15 – TERMINATION
We may terminate access at any time without notice. You remain responsible for any outstanding payments.
Certain sections survive termination (e.g., intellectual property, liability limitations).
SECTION 16 – DISCLAIMER OF WARRANTIES
Services are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free operation.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Keets and its partners are not liable for any damages, including indirect or consequential damages, arising from use of the Services.
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless Keets, Shopify, and related parties from any claims arising from your use of the Services or violation of these Terms.
SECTION 19 – SEVERABILITY
If any provision is invalid, the remainder remains enforceable.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Failure to enforce a provision does not constitute waiver. These Terms represent the entire agreement between you and us.
SECTION 21 – ASSIGNMENT
You may not assign your rights without consent. We may assign ours freely.
SECTION 22 – GOVERNING LAW
These Terms are governed by the laws applicable at Keets’ place of business.
SECTION 23 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 24 – CHANGES TO TERMS
We may update these Terms at any time. Continued use constitutes acceptance of changes.
SECTION 25 – CONTACT INFORMATION
Questions about the Terms should be sent to: support@keets.store
Contact details:
Keets
support@keets.store
Ahornweg 2
6221 Rickenbach LU
Switzerland